Frequently Asked Questions
Everything you need to know about upgrading your home with D&S Appliances.
What are your delivery and installation options?
We offer professional white-glove delivery and installation for all major appliances. Our certified technicians will set up your new unit and ensure it is functioning correctly before leaving.
Do you offer removal services for old appliances?
Yes, for a small haul-away fee, we can remove and responsibly recycle your old appliances at the same time we deliver your new ones.
What is the warranty coverage on your products?
All appliances come with a standard one-year manufacturer's warranty. We also offer extended protection plans that cover parts and labor for up to five years.
What is your return policy for large appliances?
Unopened products can be returned within 30 days of delivery. For items that have been installed or used, please contact our support team within 48 hours of delivery if you encounter any defects or issues.
Do you offer financing for high-value purchases?
Yes, we partner with specialized lenders to provide flexible monthly payment options, including 12-month interest-free financing for qualifying customers.
How can I track the status of my delivery?
Once your order is processed, you will receive a tracking link via email. On the day of delivery, our team will call or text you with a specific 2-hour arrival window.